Frequently Asked Questions

What type of businesses do you work with?

Do I have to commit to a monthly contract?

We primarily work with small and growing businesses that need experienced administrative and operational support but don't necessarily need — or want — to employ a full-time member of staff.

Not necessarily. We offer flexible support depending on your requirements, including ad hoc and project-based support.

How many hours of support do I need?

Do you offer one-off projects?

There's no magic number. We'll discuss what you need and recommend an arrangement based on your workload, priorities and budget.

Yes. If you have a specific project that needs completing, we can provide focused support without you needing to commit to ongoing services.

Operations & Ways of Working

Do you work remotely?

Can you work with the software I already use?

Yes. Your Ops Department is designed to provide remote operational and administrative support, meaning we can work with businesses wherever they are based.

In many cases, yes. We'll work with the systems and software already used within your business wherever possible.

Can you work alongside my accountant?

Can you help improve our existing processes?

Absolutely. We provide finance administration rather than regulated accounting or tax advice and can work alongside your existing accountant or financial professionals.

Yes — that's one of the things we particularly enjoy. We'll look at how you're currently working, identify opportunities to make things simpler or more efficient and help document and implement improved processes.

What happens after I get in touch?

We'll arrange an initial conversation to understand your business and what you're looking for. There's no obligation and no hard sell. Just a conversation to see whether we're a good fit.

Still have a question?

Arrange a quick, initial conversation to explore how operational support can free up your time with zero obligation.